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Posts Tagged ‘numbers

The local press is fond of highlighting the number of new COVID-19 cases each day. According to this data visualisation tool [desktop] [mobile], Singapore had 110 cases as of yesterday. Note: The data is from official sources in each country.

What the press conveniently leaves out from its headlines is the number of recoveries. According to the data, 78 people in Singapore have recovered and none have died as of yesterday. This makes our known pool of COVID-19 patients 32.

Focusing on the number of infections without also emphasising the recoveries feeds the fear. While this does not contravene any POFMA rule, it is still irresponsible behaviour.

POFMA might deal with misinformation and disinformation, but it can do nothing about partial information. We need to be better and do better. We might do this by uncovering the processes behind each product.

Screenshot of graph showing COVID-19 infections and recoveries worldwide.

When I first visited the data visualisation site almost a month ago, I did not notice this other visualisation of COVID-19 cases. The new cases (orange and yellow lines) are plateauing at the moment. The recoveries (in green) are on the rise.

The graphs might change if there are new cycles of infections, but the more complete use of numbers tells a more complete story.

As I view this again from the perspective of an educator, I return to product and process. Headlines and graphs are products. But these have underlying processes that need to be examined and critiqued. We remain ignorant if we take products at face value without demanding better processes that create them.

Insist on seeing the processes. Demand to shape them.

This tweet reminded me of how people in power play the numbers game to oversimplify complex issues.

In this case, the number (USD 5000) looked good because the mathematical average supported a predisposed conclusion. This is not how to analyse data or conduct research. The data might reveal one or more conclusions; bias or mindset should not dictate the analytical process.

One way to counter the misleading conclusion could be to use the median gain instead. This takes into account the number of beneficiaries and will reveal that there are many more ordinary folks receiving less than claimed.

Countering such a numbers game is relatively easy. Pundits on Twitter and news channels alike can make the same point as I have. But some activities-by-numbers are more insidious.
 

 
Consider the claim that the administrative load of teachers here has been reduced on average. However, they might have been lowered only from a policymaker’s or administrator’s spreadsheet, e.g., timetables, co-curricular duties, committee work, special projects, etc.

Such spreadsheets do not consider how school leaders and managers replace the “void” with smaller and more numerous tasks that do not look like administration. Consider how a teacher might be told to follow up on an event by writing a report, counsel a sensitive parent-student case, or chaperone an overseas trip.

All these can be quantitatively defined in a spreadsheet (if they are at all), but not qualitatively justified. A post-hoc report might involve gathering data, sorting though photographs, and drafting documents, all of which take more time than anticipated.

Dealing with a difficult parent and/or student can be emotionally draining and this affects all other work. One might bean-count a two-hour contact time and ignore the lasting effects of such an engagement.

The solutions for countering such a blind and cruel numbers game are not easy. They might include having empathetic leaders, conducting frank and open communication between teachers and their managers, and crafting policies that look into the quality of work and not just the quantity.

Many of our teachers a self-selecting because they are empathetic nurturers. They care for others, but in the process, forget to care for themselves. They do not care about the numbers game or know how to counter it when assaulted by unexpected responsibilities. Might their leaders and managers nurture these nurturers by not playing the numbers game?

Late last year I made a screen shot of this odd headline.

Ambiguous headline.

The headline was ambiguous. It was meant to highlight how a youth turned his life around. Instead it could also mean that he needed to be chemically induced to help others.

Words matter. The choice of words and how you order them helps you mean what you say. If only headline writers could say what they mean.

Now consider this passive-aggressive app rating. It was a complaint about the app disguised as a five-star rating.

This is how NOT to write a review.

Such a review is counter-productive. The bean counters only care about what works in a spreadsheet. They will not process the qualitative feedback.

Numbers matter, too. Your choice of numbers is a cryptic summary of what you value. You let others in on the secret by your choice of words. The numbers and words should be congruent. If there are inconsistencies, you lose the trust of your readers.

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If you operate in training in the corporate, governmental, or NGO worlds, then 80:20 or 70:20:10 makes sense to you.

To the rest of the world, particularly those in schooling and higher education, those ratios and what they stand for make about as much sense as the tweet above.

The issue is not so much the proportion of, say, sales and active customers, it is how the numbers came to be. When you discover that this “principle” has been applied to management, marketing, sales, and even life, you have to ask: What research helped establish these ratios?


If you dive into that rabbit hole, you might realise how shallow it is. It is a pothole that does not go anywhere. I would rather pave over that hole.

I did something similar in the past by pointing out how wrong the numbers were in Dale’s cone of experience. This critical resource describes how Dale did not put any numbers to his model and the numbers were made up.

It is tempting to try to make complex phenomena like “how people learn” simple. The mistake is trying to boil this down to numbers and formulae.

If you are going to play the numbers game, do it right. Embrace details and nuance.


Video source

An absolute person understands and operates by absolutes. A nuanced person looks for subtlety and context.

If both play the numbers game, the first person is going to look like an absolute fool. The second is going to look reasonable and logical.

Some people’s eyes glaze over when shown figures and statistics. Some hearts might harden as it is easy to focus on the numbers instead of considering the people that make up those numbers.

Case in point: The debate about the number of deaths resulting from Hurricane Maria last year.


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This segment from the video above was one method to estimate the number of deaths in the aftermath the hurricane that hit Puerto Rico last year. But they might not mean much to the neutral or uninformed without a human face and story.


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The journalist near the end of the news report took care to describe a couple he had followed from last year. The couple survived the initial onslaught, but the husband succumbed to “the stress (and) the fumes from the generator”.

Narratives do not just complement, they illustrate more richly. They connect readers, listeners, and watchers with what matters — the human condition.

Last Saturday, STonline reported the International Baccalaureate (IB) performances by Singapore schools. As usual, it featured pass rates and the number of perfect scores.

The local rag does this with our PSLEs, GCE O-Levels, and GCE A-Levels, so the article almost writes itself with a template. To be fair, the template has been updated to include human interest stories — the people behind the numbers — but these can seem like afterthought or filling newspaper space for a few days.

The IB result article fit the mould perfectly. It featured the usual suspects with the usual stellar results. Then it zoomed in on twins from the School of the Arts who got perfect scores.

What is wrong with doing this?

There is nothing wrong with human interest stories provided the children are not coerced into doing them and if the overcoming-the-odds stories inspire others.

What is wrong is the almost perverse fascination with quantitive results. It is one thing for schools and the Ministry of Education to keep track of these statistics, it is another to tout them and lead stories with them.
 

 
The health of our schooling system is not just measured by numbers. This would be like diagnosing sick patients by measuring only their temperatures and blood pressure. Even a layperson would say that stopping at such triage is irresponsible. The same could be said of the STonline reporting.

About five years ago, the MOE stopped revealing the names and schools of the top Primary School Leaving Examination (PSLE) students. It also discouraged the ranking and banding of schools into socially-engineered leagues in order to operate by its “every school a good school” principle. The move was meant to emphasise the holistic development of each child.

The IB results article and its ilk hold us back. Yes, the template includes human interest stories and background information about the IB. But the newspaper conveniently forgets or ignores that the IB practically an alternative form of assessment. From the article:

Founded in Geneva in 1968, the programme is now available in 4,783 schools in over 150 countries and territories.

IB diploma students take six subjects and Theory of Knowledge, a course that combines philosophy, religion and logical reasoning. They also learn a second language, write a 4,000-word essay and complete a community service project.

Why not focus on how the thinking and value systems are nurtured? What are the impacts of the community service projects on all stakeholders? How might the rest of the schooling system learn from the IB process? Finding these things out is not easy. Then again, nothing worth doing is easy. Using a writing template is easy.

STonline might think it has the perfect template for reporting academic results. It might. But this template has lost relevance given MOE policy changes. In emphasising the numbers game, it creates speed bumps and barriers in a schooling system that is trying to plod slowly forward.


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