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Posts Tagged ‘managing

This tweet might include one of the least offensive and slightly humorous uses of Joseph Schooling’s now famous name.

Here are a few descriptions of bittersweet uses and abuses of the newfound fame of Singapore’s first Olympic gold winner:

Those articles say it better than I can. They also hint at the importance of how Schooling might need to manage the marketing efforts so that his name is not dragged through the mud.

Some name dropping was tongue-in-cheek. Some was worthy of eye-rolls. Some wanted Schooling’s reflected glory or to put themselves in the spotlight for publicity.

The use or misuse of our names and identities can happen to anyone.

The non-Olympians and ordinary rest-of-us need to manage our identities as well. Why? Consider these questions:

  • If you Google yourself, what do you find?
  • If you do not find relevant information about yourself, how do you stay relevant today and tomorrow?
  • If you find information about yourself, does it represent you the way you wish?
  • If you find information that does not represent you or is harmful to you, why did that happen and what do you do?

School is not likely to help you find answers to these questions in meaningful ways because it operates in its own bubble. You will need to find out for yourself just as Schooling will need to school, no, make that educate himself, too.

Mention CRM and most folks will think about customer relationship management.

I think about the processes of controlling, regulating, and managing. These apply to groups of people and change initiatives alike.

Controlling is about not letting go, not trusting, not leveraging. It is often about “muscle memory” (reflex actions that bypass the brain) and maintaining the status quo.

Regulating is about establishing and enforcing incentives and disincentives to shape behaviour. Often regulations walk hand in hand with control.

Managing is about nurturing individuals. It sometimes feels like herding cats, but it is amazing to see in action.

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Sometimes I am asked how I manage to read so many tweets, RSS feeds, and reflect daily while working. Sometimes that question is phrased more directly as: How do you deal with so many distractions?

I do not view what others might consider “not work” as a distraction. I make it part of my work. If I read, tweet, or blog, the activity is about some aspect of educational technology.

When people ask me about how I maintain my work-life balance, I tell them that I work and play all the time, at the same time. I manage “distraction” by having a different mindset.

But mindset shifts might not be easy or tangible. So here is some practical advice: Manage your own schedule and do it as well as you can.

As an appointment holder, I might be tempted to let a secretary or personal assistant manage my schedule. No matter how busy my day gets, I do not let that happen.

If anyone needs to make an appointment with me, they need only refer to my shared online calendar. I manage my own appointments on the move a lot so that I can give people immediate answers. By doing this, I am not only aware of what I have committed to, but I also remain committed to it.

I am also a stickler for punctuality and keeping to time. Nothing is a greater distraction than events that start late or run long. People get really distracted then and no real work gets done.

Running a meeting long is like a lecture. Only the lecturer thinks the audience is learning when the reality is they are not.

I write this on a Sunday when conventional wisdom says that I should be resting or spending time with my family. But my family members are still asleep as I write. This blog entry is on a release schedule and by the time you read this, I am at play.

So much for distraction.

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