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Posts Tagged ‘expectation

This semester I had to resort to something I might have done as a classroom teacher 21 years ago. I had to manage expectations with a warning prior to a cooperative learning activity.

Some context: I model and teach assorted pedagogical strategies to future faculty. One of these strategies is a variant of the jigsaw method. This is a cooperative learning activity that replaces a long and boring lecture on even more pedagogical strategies and theories.
 

 
I have done this for many semesters, but I something changed last year. During the jigsaw, a few individuals would resort to selfish behaviours. I vividly recall three individuals at separate sessions: One shopped online, another used social media to chat with people outside class, and another played a mobile game.

An outsider might baulk at the actions of these three. They are Ph.D. students who are privileged to attend a well-respected university. Most students at this level are also sponsored for their studies, so this raises the privilege ante further.

I confronted these individuals to let them know they had responsibilities to their group — in a jigsaw cooperation, they were individually accountable and yet dependent on one another.

I realised I was reacting to this instead of preventing it. So this semester I set expectations like I used to as a classroom teacher. I told my learners that I would give them a verbal warning if they engaged in selfish behaviour, and if they persisted, I would ask them to leave the class.

No one crossed that line this semester even though a few were tempted. But I do not think that it was the threat of being confronted that led to positive behaviours. I also emphasised the rationales managing one’s self for the good of a group. The social pressure to conform and cooperate did the rest.

Do some descendants of our former colonial masters think that Singapore is part of China? That was the impression I got when I read this article.

A video recording crew travelled all the way here from the British isles only to discover that their footage looked like it could have been shot at home. So they decided to get a post-production house to digitally alter signs in English to Chinese.

I could also point out that the article was edited after my screen capture (compare my tweet with the article) without adding a footnote about this change, but that is not the purpose of my reflection.

My reflection is about how perceptions drive reality. If people believe something outdated and inaccurate but do not check against reality or newer information, they will continue to shape their realities to fit their beliefs.

More disconcertingly, if people want to perpetuate their mistaken beliefs, they will do so, even if presented with more current and conflicting information.

To be clear, Singapore is not in China, we have a Chinese majority but our lingua franca is English, and some of us might speak and write better English than “native” users.

My design manta has always been this: Mindsets shape expectations, expectations dictate behaviour. If we do not change mindsets, beliefs, and attitudes), we cannot hope to change actions, environments, or cultures.

I cannot change your behaviour if I do not first help you change your mind.

This is why I try to address mindsets when I have short term engagements like seminars or workshops. I try to attack the tip of the brain; the change makers I influence have to deal with the long tail of expectations and behaviours.


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