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Posts Tagged ‘articulation

I am not sure why this memory from 20-plus years ago resurfaced.

I remembered a phone call with a friend who said that her grandfather was “more hip” than she was because he knew all the “nooks and crannies at Orchard Road”. Thanks to a lapse in attention, I misheard the message as he “looks for grannies at Orchard Road”. Hip indeed!

Some leaders mistake communication for dissemination of information. Simply transmitting is not enough. It is just as important to clarify the signal from the noise.

When consulted on systemic change, I focus on the need to articulate messages and stories. When you articulate, you connect, move, and get feedback. You do not stop at buy-in; you try to create ownership.

Something funny happened in my MLS125 class last week.

The group that was facilitating the topic of articulating change with ICT presented a Wordle to illustrate the dominant words used in survey they conducted of the class. This is what it looked like.

When I asked why “pants” was such a dominant word, I was reminded that I had mentioned it in the previous session.

The previous session’s topic was planning for change. During a discussion, someone mentioned the need to plan for some way to transmit the urgency of change.

Off the cuff, I mentioned that merely trying to do this was like peeing in your pants. The pee is like the urgency for change: Everyone can see the urgency, but only you (as the agent of change) can feel it.

It seemed like that statement left an indelible mark on some minds. If I thought more quickly, I could have mentioned that was an example of articulation over mere communication because the former resonates with an audience. I made this point in our Edmodo space.

As it turned out, the dominance of “pants” was an accident. When I had access to the Google Spreadsheet that resulted from the form, I noticed that one person’s entry was somehow recorded a few times.

It was a timely reminder to not phrase things in absolute terms when online and to not just judge a product at face value. I can be absolutely sure of that!

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