Another dot in the blogosphere?

Read the memo

Posted on: April 5, 2021

I am thankful to have received my first of two doses of the Pfizer-BioNTech vaccine. 

I am particularly thankful to the education partner who nominated me. I work with more than one partner and the others did not do so even though I conduct courses for their educators or students.

Now I have a rant about a first-world problem. 

I received email notification from my education partner on 16 March that I was on a shortlist. I had to wait for an SMS that would invite me to schedule the two injections.

Eight days after that notification, I read the news that vaccinations were open to those aged 49-59 in the general population. Those who wished to get vaccinated could register here to get the same SMS.

As I had not received notice for the first (nominated) registration, I decided to try the general route as I belonged to that age group. The registration system at the time required me to verify my mobile number via a one-time password (OTP). 

The problem with that was the OTP took longer to arrive than they were valid for. This meant I could not register via the general invitation. My guess is that the registration system was swamped with requests.

I waited two days and tried again. This time the OTP requirement was no longer on the registration form and my request went through (see first SMS, below).

Later that same day, the nominated invitation arrived (see second SMS, above). I scheduled my vaccinations immediately and received the SMS confirmation below.

Strangely enough, I received another SMS six days later thanking me for my interest and assuring me that I would be notified if there were slots for booking. This was jarring given that I had already reserved my slots. 

We have a Smart Nation initiative. Have the administrators of the vaccination notification system read the memo? This was not the first round of invitations, registrations, and confirmations. According to this news report, 80% of 50,000 workers in the education sector had previously registered for vaccination appointments. How smart is the sub-system if it did not learn from the previous experience and improve the next one?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

http://edublogawards.com/files/2012/11/finalistlifetime-1lds82x.png
http://edublogawards.com/2010awards/best-elearning-corporate-education-edublog-2010/

Click to see all the nominees!

QR code


Get a mobile QR code app to figure out what this means!

My tweets

Archives

Usage policy

%d bloggers like this: