Another dot in the blogosphere?


Posted on: July 31, 2019

Tomorrow marks my fifth year as an independent education and technology consultant. During that time I have reflected on being a consultant. I have this generic list and this specific entry at the end of year three.

I could have copied and pasted everything from that third anniversary reflection here because I think and feel the same way today. But what good would that do? Instead I look outwardly this year and reflect on five truths I have rediscovered.

Organisations repeat the mistakes that others have already committed even while they call themselves learning entities, e.g., putting old wine in new wineskins. I constantly remind my partners to let learning needs drive technology implementations, instead of administration, policy, legacy frameworks, etc.

They do not seem to learn effectively from others. This is despite (and perhaps because of) enforced learning journeys. Such chats and visits might provide inspiring ideas on HOW but ignore WHY, WHEN, and WHERE (these describe context). I harp on the importance of context over content and will continue to do so.

Admininistration comes first. There is the necessary “evil” of proposing ideas, responding to RFPs, vetting expertise, etc. But there is also playing purely by the numbers game.

I am not referring only to getting the lowest quote (you get what you pay for) but also the practice of spending left over money so as to get it again the next financial year. The “educational” or “training” engagements procured this way seem like afterthoughts instead of well-planned trajectories.

Efficiency trumps effectiveness. This mindset spreads quickly and deeply in most organisations. It starts with administrative and policymaking groups and ends with educators and learners. Examples of efficient but ineffective implementations might include large class sizes, tight deadlines and semesters, and sorting on a curve.

Inertia. The unwillingness to change is uneven in organisations — some groups learn and move fast, others make snails look like speed demons. I offer to provide perspectives that I have gained from working with different organisations, but I recognise that relevant ideas are not received the same way. For example, policymakers might like an idea while an infrastructure or IT group might not. The first group sees opportunity over a hill while the latter groups see a climb to avoid.

These truths hurt because they are real. They reveal mindsets and shape behaviours. They also drive me to be a better consultant.

1 Response to "Five"

“The first group sees opportunity over a hill while the latter groups see a climb to avoid.” Wow this is aptly written!


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