Another dot in the blogosphere?

Sunseap enables time travel?

Posted on: July 20, 2019

I time travelled again about two weeks ago. How so? I had to apply for GIRO payments for my electricity bill the good old fashioned way.

When I jumped on the switch-your-utility-provider bandwagon last June, the provider, Sunseap, did not offer automatic payment by credit card. All my other utility bills — water, gas, Internet, digital phone line, mobile phone accounts — are paid this way. As are other payments, e.g., installments. It is a fact of modern life.

I resorted to paying by mobile. This meant scanning a QR code in my monthly e-bill. Sounds current, does it not? No, not when I have to remind myself to do this every month. If I had to remind myself to pay every bill manually, I would need to invest unnecessary bandwidth on things so basic.

Yes, this is a first-world issue. But can you blame me for expecting better of a provider that claims to be the first to provide solar-generated electricity to commercial and mainstream consumers?

I had to travel back to the past of printing out a paper-based GIRO form, fish an envelope from a dusty box, and buy a stamp from a post office. I had to do these things regularly when I started working a little over 30 years ago. But it was not a nostalgic trip down memory lane because it was inconvenient and inefficient.

The future is already here. It's just not evenly distributed. --William Gibson

This experience was a reminder to me that the future is here, but not evenly distributed. It was also a reminder that one public facing group of an organisation can look progressive while other parts can be stuck rigidly in the past.

I have more time to reflect on this. It will take weeks for me to know if my GIRO form went through and the application got approved.

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