Another dot in the blogosphere?

Getting connected in Malaysia yet again

Posted on: June 13, 2018

I reflected twice on getting a mobile connection while travelling in Malaysia. The first time I relied on a Digi prepaid SIM; the second time I went with Maxis Hotlink.

I just returned from a short trip, this time with neither a mifi device and nor a Malaysian prepaid SIM card.

Local telco providers have made it a bit more convenient to get connected overseas. Emphasis on “a bit“ and not on “convenient“.

If you are on a postpaid plan, you might have the option of applying for a data plan without removing your sim card and not breaking the bank. However, these options are not likely to be as cheap as getting a Malaysian SIM the moment you land in a Malaysian airport. The telco kiosks for such prepaid SIMs are typically positioned right before you hit immigration counters.

A better deal might be had with a Singapore prepaid SIM. I use StarHub and I could use my allotted local data overseas. I ensured that I had:

  • enough purchased data
  • activated the data roaming option in the app (see screenshot below)
  • activated the data roaming setting in the phone
  • ensured the APN was set correctly (see screenshot below)
  • at least $3 in the prepaid app’s wallet

Data roaming setting in StarHub prepaid app.

The prepaid app provided clear instructions and automated the APN setting. I only found out the minimum wallet amount after receiving an SMS from StarHub once I arrived in Malaysia.

$3 minimum wallet amount required in StarHub prepaid app for roaming.

Your telco might disable the tethering function. This means that you cannot share the prepaid data plan with other devices. This was the case with my prepaid plan with StarHub. However, I discovered that the tethering was enabled once connected to Malaysian providers. Your mileage might vary with the overseas country’s telco service you connect to.

It has taken years for us to reach this “seamless” state and I very much appreciate it. I can still remember a fellow traveller and I getting anxious about getting connected in Denmark just four years ago.

Note: I have not been asked to describe or promote the service by StarHub nor have I been paid by the telco to do so. I am sharing my experience as a reminder of my travel needs and to help others in their decision-making.

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