The mark of a true connection is trust
Posted October 17, 2015on:
Two days ago, someone I know reached out to me via a private Twitter direct message to ask for some advice. I offered to meet in person and we had a two-hour chat.
I realized that my contact could get better information from two other people I knew, so I offered to make connections while not promising that they would say yes. After all, I had not chatted with one of those people for a few months and the other for over a year.
I contacted one of them by WhatsApp and the other by email. I received replies within minutes while I was walking home. I had just enough time to compose replies to thank them and to make the connections by the time I got back.
When I reflected on why the two people responded to my request, I remembered that I also had the equivalent of two-hour chats with them previously. The time we invested in making connections built trust. The trust remained even though we did not connect regularly.
Some people, particularly those who charge by the hour, like to say that time is money. I say well-invested time builds trust. No amount of money can replace that.