Are you an expert?
Posted April 9, 2014on:
If you watch this video and you are an information worker, you will relate to Mr Anderson. I know that I do.
If you are a real expert, you will realize that your expertise has little to do with content. It is more about managing expectations and people.
And managing people is sometimes about dealing with their ignorance head on, using it against them, and if you align the stars, eventually educating them.